Woman denied boarding flight due to spelling mistake in covid report

Source: UNI | Published on 24th November 2020, 10:55 AM | Coastal News | Don't Miss |

Mangaluru:  A woman bound for Dubai from Thirthahalli in Shivamogga district of Karnataka was denied boarding due to a mistake in the spelling of Shivamogga in the Covid-19 negative certificate.

Chand Begum was refused a boarding pass by SpiceJet staff due to the spelling mistake in the Covid-19 negative certificate. In the report, the place where she underwent Covid test was referred to as ‘Shivamogga Institute of Medical Sciences’. However, the seal by the district surveillance officer had the old spelling ‘Shimoga’.

Begum was scheduled to take the flight at 1.45 am on Saturday. Officials from Shivamogga district tried to explain the matter to the airline staff. They said the Institute in question was a government hospital approved by the Indian Council for Medical Research (ICMR). However, all efforts went in vain. The woman had undergone Covid test on November 18 and she received the report on November 19.

Zakir Hussain, brother of Chand Begum, said, “we tried our level best to convince the airlines staff to allow her to board the flight. When they did not heed our request, we had to return. Begum again underwent a Covid-19 test on November 21 in. Mangaluru.”

SpiceJet representatives said that the airline was just following the guidelines issued by the Indian government and the authorities in the UAE.

The rules stipulate that there should not be any error in the Covid negative certificate. “We have intimated the problem to officials in UAE and Chand Begum will be accommodated in the next flight,” the airlines said.

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